/* ==========================================================================
   CINTEXA SUPPORT — LIVE CHAT WIDGET
   ========================================================================== */

.cs-launcher {
  position: fixed;
  bottom: var(--space-5);
  right: var(--space-5);
  z-index: 1100;
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: var(--surface-raised);
  border: 1px solid rgba(124, 77, 255, 0.35);
  box-shadow: 0 8px 30px rgba(25, 211, 255, 0.3);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform var(--dur-base) var(--ease-out);
}

.cs-launcher:hover { transform: scale(1.06); }
.cs-launcher:active { transform: scale(0.97); }

.cs-launcher svg, .cs-launcher img { width: 34px; height: 34px; }

.cs-launcher .cs-badge {
  position: absolute;
  top: -2px; right: -2px;
  width: 16px; height: 16px;
  border-radius: 50%;
  background: var(--success);
  border: 2px solid var(--bg);
}

.cs-panel {
  position: fixed;
  bottom: var(--space-5);
  right: var(--space-5);
  z-index: 1100;
  width: 380px;
  max-height: min(620px, 80vh);
  display: flex;
  flex-direction: column;
  background: var(--surface);
  border: 1px solid var(--border-glass-strong);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-card);
  overflow: hidden;
  transform: translateY(16px) scale(0.97);
  opacity: 0;
  pointer-events: none;
  transition: transform var(--dur-base) var(--ease-out), opacity var(--dur-base) var(--ease-out);
}

.cs-panel.is-open {
  transform: translateY(0) scale(1);
  opacity: 1;
  pointer-events: auto;
}

@media (max-width: 480px) {
  .cs-panel {
    left: var(--space-3);
    right: var(--space-3);
    bottom: var(--space-3);
    width: auto;
    max-height: 75vh;
  }
}

.cs-header {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-4) var(--space-5);
  background: var(--surface-raised);
  border-bottom: 1px solid var(--border-glass);
}

.cs-avatar {
  width: 40px; height: 40px;
  border-radius: 50%;
  background: var(--surface-raised);
  border: 1px solid rgba(124, 77, 255, 0.35);
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  position: relative;
}
.cs-avatar svg, .cs-avatar img { width: 24px; height: 24px; }
.cs-avatar .status-dot {
  position: absolute; bottom: -1px; right: -1px;
  width: 11px; height: 11px;
  border-radius: 50%;
  background: var(--success);
  border: 2px solid var(--surface-raised);
}

.cs-header-text h3 { font-size: 0.95rem; }
.cs-header-text p { font-size: var(--fs-caption); color: var(--text-secondary); }

.cs-close {
  margin-left: auto;
  width: 32px; height: 32px;
  display: flex; align-items: center; justify-content: center;
  border-radius: var(--radius-sm);
  color: var(--text-secondary);
}
.cs-close:hover { background: rgba(15,30,60,0.06); color: var(--text-primary); }
.cs-close svg { width: 16px; height: 16px; }

.cs-messages {
  flex: 1;
  overflow-y: auto;
  padding: var(--space-5);
  display: flex;
  flex-direction: column;
  gap: var(--space-4);
}

.cs-msg { display: flex; gap: var(--space-3); max-width: 90%; }
.cs-msg.from-support { align-self: flex-start; }
.cs-msg.from-user { align-self: flex-end; flex-direction: row-reverse; }

.cs-msg-avatar {
  width: 26px; height: 26px;
  border-radius: 50%;
  background: var(--surface-raised);
  border: 1px solid rgba(124, 77, 255, 0.3);
  flex-shrink: 0;
  display: flex; align-items: center; justify-content: center;
}
.cs-msg-avatar svg, .cs-msg-avatar img { width: 17px; height: 17px; border-radius: 50%; }
.cs-msg.from-user .cs-msg-avatar { display: none; }

.cs-bubble {
  padding: var(--space-3) var(--space-4);
  border-radius: var(--radius-md);
  font-size: var(--fs-body-sm);
  line-height: var(--lh-snug);
}
.cs-msg.from-support .cs-bubble {
  background: var(--surface-raised);
  border: 1px solid var(--border-glass);
  border-top-left-radius: 4px;
}
.cs-msg.from-user .cs-bubble {
  background: var(--grad-primary);
  color: #04101F;
  border-top-right-radius: 4px;
}

.cs-bubble p + p { margin-top: var(--space-2); }

.cs-suggestions {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-2);
  padding: 0 var(--space-5) var(--space-3);
}
.cs-suggestion-chip {
  font-size: var(--fs-caption);
  padding: 0.4rem 0.8rem;
  border-radius: var(--radius-pill);
  border: 1px solid var(--border-glass-strong);
  color: var(--text-secondary);
  transition: border-color var(--dur-fast), color var(--dur-fast);
}
.cs-suggestion-chip:hover { border-color: var(--purple); color: var(--text-primary); }

.cs-typing {
  display: flex;
  gap: 4px;
  padding: var(--space-3) var(--space-4);
  background: var(--surface-raised);
  border: 1px solid var(--border-glass);
  border-radius: var(--radius-md);
  border-top-left-radius: 4px;
  width: fit-content;
}
.cs-typing span {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: var(--text-muted);
  animation: cs-bounce 1.2s infinite ease-in-out;
}
.cs-typing span:nth-child(2) { animation-delay: 0.15s; }
.cs-typing span:nth-child(3) { animation-delay: 0.3s; }

@keyframes cs-bounce {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.5; }
  30% { transform: translateY(-4px); opacity: 1; }
}

.cs-input-row {
  display: flex;
  align-items: flex-end;
  gap: var(--space-2);
  padding: var(--space-3);
  border-top: 1px solid var(--border-glass);
}

.cs-input-row textarea {
  flex: 1;
  resize: none;
  background: var(--surface-raised);
  border: 1px solid var(--border-glass);
  border-radius: var(--radius-md);
  padding: var(--space-3) var(--space-4);
  font-size: var(--fs-body-sm);
  max-height: 90px;
}
.cs-input-row textarea:focus { border-color: var(--purple); outline: none; }

.cs-send {
  width: 40px; height: 40px;
  border-radius: 50%;
  background: var(--grad-purple);
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  transition: transform var(--dur-fast) var(--ease-out);
}
.cs-send:hover { transform: scale(1.05); }
.cs-send:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }
.cs-send svg { width: 17px; height: 17px; }

.cs-footer-note {
  font-size: 0.65rem;
  color: var(--text-muted);
  text-align: center;
  padding: var(--space-2) var(--space-4) var(--space-3);
}