Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Cintexa ("we," "us," or "our") collects, uses, and protects information when you visit our website, use our diagnostics tool, or otherwise interact with us. This is a template policy; before publishing, have it reviewed by qualified legal counsel to ensure it accurately reflects your actual data practices and complies with applicable law in your jurisdiction (such as GDPR, CCPA, or other regional requirements).

Information we collect

We may collect information you provide directly, such as your name, email address, and company name when you submit a contact form, request a diagnostics report, or communicate with our support assistant. We may also collect limited technical information automatically, such as browser type, device type, and general usage patterns, to help us understand how the site is used and to improve performance.

How we use information

We use the information we collect to respond to inquiries, deliver requested reports or resources, improve our website and services, and communicate with you about your account or request. We do not sell personal information to third parties.

Diagnostics tool data

If you complete our Business Health Check diagnostic, your answers and the resulting report are processed to generate your score and recommendations. If you provide contact details to receive your report, we retain that information so we can follow up regarding the results, consistent with the rest of this policy.

Cookies and similar technologies

Our website may use cookies or similar local storage technologies to remember preferences and understand site usage. You can control cookie behavior through your browser settings.

Third-party services

We may use third-party infrastructure providers, such as Firebase and Cloudflare, to host and deliver this website, and an AI-assisted support tool to help answer visitor questions. These providers process data on our behalf under their own respective terms and security practices.

Data retention and security

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, or loss, though no system can be guaranteed completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To make such a request, contact us using the details below.

Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us at info@cintexa.com.